General Purpose

• The Service Technician will run scheduled and reactive service on all equipment. This role will also be responsible for participating in the on-call rotation for their respective territories(s).

Essential Duties and Tasks

• Responsible for the completion of all scheduled and reactive work orders assigned to this individual.
• Responsible for the continual stocking of this individual’s vehicle.
• Participate in an on-call rotation schedule set by management.
• Responsible for all paperwork needed to complete each work order assigned.
• Responsible for communicating and working with supervisor/ manager on any problems that arise to ensure the work is completed in a timely manner and to Todco’s standards.

Qualifications, Education, and Experience

• Ability to troubleshoot and diagnose problems
• Knowledge of electrical, mechanical, pneumatic schematics, and diagrams
• Mechanically inclined with great problem-solving skills
• Ability to create and meet deadlines
• Self-management skills
• Communicates clearly and effectively with vendors, customers, and Todco employees
• Provide excellent customer service
• Experience using phone and computer systems and software
• Must be willing to travel and stay overnight as needed

Key Competencies

• Team player  
• Attention to detail  
• Self-motivated  
• Problem Solver
• Strong Communication

Work Environment

• Work primarily in an environment with minimal safety/health hazard potential. Hearing and vision protection, as well as hair/beard nets, may be required at certain locations. 

General Purpose

• The Install Technician I will assemble, clean, and install beverage equipment for Todco customers at assigned location(s) across the United States. 

Essential Duties and Tasks

• Responsible for quality completion of assigned installation.
• Responsible for all paperwork required to complete each installation. 
• Responsible for communicating and working with supervisor/manager on any problems
• Responsible for representing Todco while at customer site in a professional manner and providing customers with high quality service as needed 
• Perform other assignments as requested by the Leadership Team.

Qualifications, Education, and Experience

• Mechanically inclined with great problem-solving skills
• Ability to create and meet deadlines
• Communicates clearly and effectively with vendors, customers, and Todco employees
• Experience using phone, computer systems, and software
• Knowledge of electrical, mechanical, pneumatic schematics, and diagrams preferred
• Must be willing to travel and stay overnight for 85% of the time

Key Competencies

• Team player  
• Attention to detail  
• Self-motivated  
• Problem Solver
• Strong Communication

Work Environment

• Work primarily in an environment with minimal safety/health hazard potential. Hearing and vision protection, as well as hair/beard nets, may be required at certain locations.